Orders history
The order history contains information about your
current license status, a purchase suggestion (when necessary) and a report with all orders
placed by you and recorded in our database with the email address you provided.
If you want to buy a renewal or an upgrade you will be asked for the purchase
id of the original order you need to upgrade/renew. If you do not have this
code, please request the history of your orders.
There are two methods to send us an order history request:
-
Send us a request by email.
For security reasons the order history will be send only to the
email address shown in the 'From' field (and not to the email address from the
'Reply-to' field).
The order history process is automated. You just have to click on
the above link and then choose 'Send' from your email client. Please do not edit the
message. The email is processed based on the address from the 'From'
field.
-
Submit the email address you used in the previous ordering
process(es).
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